RL restaurant chief says customer service is central to his mission ...

[unable to retrieve full-text content]The service at RL, the restaurant adjacent to the Ralph Lauren boutique on North Michigan Avenue, is smooth as a perfect Hollandaise. Captains, waiters and busers glide around the room, taking orders, refilling water ...

Source: http://www.chicagobusiness.com/article/20120929/ISSUE02/309299989/rl-classic-style-rewards-its-regulars

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